FAQ
How do I create an account?
1) Click the "My Account / Order Status" link at the top right side of our site. 2) Enter your email address. 3) Select "I am a new customer". Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I return my product? What is your return policy?
We will gladly exchange or refund your purchase within 30 days of the original purchase date. Returned items must be in new, unworn condition without any visible damage (including deodorant or self tanning stains) Plese contact Body Rio customer service @ 1-888-770-4RIO or support@bodyrio.com to request a Return Merchandise Authorization number (RMA). After receiving a RMA number, please return the item(s) along with a copy of your original invoice to: Body Rio Attn: RMA # (your RMA number here) 6860 North Dallas Parkway Suite 200 Plano, TX 75024
How do I find my product?
To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I use a coupon?
After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.
Has my order shipped?
Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
More Frequently Asked Questions
BodyRio
Phone: 888.770.4RIO or 214.295.1000
Email: info@bodyrio.com
Having tried other similar lines I can say for certain that nothing else gives your body a better fit than Body Rio. They are sexy yet functional and last forever! These clothes are perfect for everything from hot yoga to the grocery store. The designs are always current and hip so a girl can never have enough of them :) My philosophy is if you look good you feel good and Body Rio makes me look great!
Lori Mecum
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